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Shipping Rates and Delivery

Shipping Rates and Delivery

After receiving payment for your order, Wild Kiwi will process your order and dispatch it to you within two days. You will then be informed by email that your order has been sent. If we are out of stock you will be notified when the style will be back in stock.
International orders are Tracked where possible. For a list of countries participating with New Zealand Post’s International Air Satchel Tracked service, please click this linkService by Zone

New Zealand

After dispatch delivery within New Zealand takes 2 - 5 business days depending on where you live. Delivery is free within New Zealand for orders over $70NZD.
NZ deliveries will be ‘signature required’ unless you state otherwise on your order.

Rates: Delivery within NZ
Orders $70 + over = FREE
Standard Shipping = $5 postage (Orders under $70)

Australia

Aussie Mate's Rates = $10 flat rate

Deliveries to Australia usually take between 3 - 10 working days after dispatch.

International orders are Tracked where possible. For a list of countries/areas participating with New Zealand Post’s International Air Satchel Tracked service, please click this link: Service by Zone

International

International delivery takes between 10 - 14 business days. Please be aware that you may incur separate customs import charges.
Orders to the United Kingdom may incur VAT and or Duty Tax.

Rates: Based on total spend:
$1 - $29.99 = $15 postage
$30 - $99.99 = $30 postage
$100 - $199.99 = $50 postage
$200 - 299.99 = $70 postage
$300 and over = $90 postage

United Kingdom and Europe Orders:

Please be aware that you may incur separate customs import charges.
United Kingdom orders may incur VAT and or Duty Tax.
Please check click here for duty and taxes.

Damaged and Lost Goods

On receiving the goods please inform us within two working days if the goods have been damaged in transit so that we can make a prompt claim against the delivery company and correct the problem.
If you do not receive the goods within two weeks of delivery send us an email and we will track it down.
For the above quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.