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Returns

Returns

Wild Kiwi prides itself on its customer service and support. We personally stand by every one of our products. Our clothing is designed and produced with great care and attention to detail. We hope you will be delighted with your purchase. However if you are not 100% satisfied with your garment, please return it to us for a full refund or replacement. Anytime. Anywhere. Any Reason. Our Wild Kiwi Guarantee.

Wild Kiwi will happily refund the full value of the garments purchase price or do an exchange for the same value. With our 30 day right of return policy there are no exceptions. All we ask is that the item is returned to us unworn, in original condition and with all labels attached.

Return  to:
Wild Kiwi Returns
c/o Pacific Collections
9 Poturi Street
Tauriko Business Estate
Tauranga 3110
New Zealand
 
Please keep a record of your return shipment until you have received your replacement or refund.
For additional information on our return policies please contact us on +64 7 543 3313 or e-mail us at  enquiries@wildkiwiclothing.co.nz

Incorrect Sizing
No problem. Simply return the garment with your address and e mail. When we receive it we will send you the requested correct size.  

Faulty Products
If your garment is faulty, Wild Kiwi guarantees to replace it, including the freight cost. Before you return the garment please email us at enquiries@wildkiwiclothing.co.nz to tell us what is wrong with it and attach a photo as we may replace the garment without you having to return it. This will save both of us time and freight costs.
Please note that we may ask you to send the garment back to us before we send a replacement.