Testimonials

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Comment Posted September 29, 2021

Hi there,

this is a little random, but maybe it makes a good advertisement story for you.
My girlfriend and I spent March 2020 in New Zealand (luckily right before the whole crazy Corona business started) - in one of the last locations we visited (Taupo), we bought two of those handy wild kiwi packable backpacks. Then we hurriedly had to leave the country (we promised to come back to finish our tour some day).

Anyways, I just wanted to tell you that your packable backpack also comes in handy on the other side of the world - in the Austrian Alps. I took it with me on a 4 day trip and used it as a day pack for climbing trips. Pretty cool, for a 4day trip including climbing gear you need a big and stable backpack, for climbing tours you needs a light one that doesn't get in your way - enter Wild Kiwi bag, easily added to your normal luggage it becomes a nice little feature for day trips.

Cheers,
Günter


Comment Posted August 17, 2021

Me and my wife bought one each of your storm jackets from a shop in Hokitika when were were visiting NZ back in November 2012. Mine is getting a bit worn now (though my wife's is still like new) so I decided to get a new one from yourselves. My order placed on 6th August 2021 and it arrived today 14th August 2021 - that is bloody impressive!! given the parlous state of our postal services.

Your updated jacket - internal pocket with zipped external access - is very nice, many thanks.

Best regards,

Derrick.

PS The stunning scenery is matched by the stunning clothes!


Comment Posted June 22, 2021

Kia ora,

A big thank you for your prompt replacement of my wife's Wild Kiwi sun glasses, she is thrilled & loves the style. They arrived this morning.

Excellent customer service.

Kind regards,

Maxine & Roger


Comment Posted March 1, 2021

Thank you so much for your amazing communication and products! 
I'm such a proud Māori, can't wait to rep this in Australia. Aroha.

Keana


Comment Posted February 2, 2021

Thank you very much for sending the jackets to me so fast. Your email system is outstanding! I live in Florida and am here at the moment as my dad is sick.

I order things all the time in the states online. You system is the best that I have seen! 

Plus the jackets both fit and are exactly as they look online. My daughter brought the teal jacket last year at Christmas when she was here and loves it, so I had to get one for myself this time. 

Thank you again,

Diane


Comment Posted December 24, 2020

I received your shipment today, four days prior to Christmas.  Pretty awesome.  Visiting your wonderful country for three weeks in March only makes us want to go back again when this sh*tshow of a year is over.  There is no place on earth like New Zealand.  Thanks for sharing.  We will be back...and for this time, even longer.  You may have to kick us out this time.

Happy holidays to you and yours.

We send all our love and good wishes.

John and Paula


Comment Posted December 21, 2020

I am so happy with the hoodie. It is high quality, fits great and was such a good price. Thank you!

Bolle


Comment Posted December 8, 2020

Hey Dom and Team,

I received my jacket today WOW!! Your service has truly been absolutely extraordinary!

Thank you so much.

Natasha 


Comment Posted October 7, 2020

Thank you so much for the excellent service. My order came a couple of days ago, well packaged and items just as I'd hoped.

Karen


Comment Posted September 16, 2020

Good evening I was thrilled to receive my beautiful jacket today, what fantastic service. I will definitely be placing further orders and encouraging friends to visit your website. 

Kind regards

Ronnie


Comment Posted June 9, 2020

I just wanted to drop you a line to thank you for your awesome and affordable stuff! We are living in Wisconsin USA, we were home for a month and a half earlier this year to visit family (ended up being "stuck" at home for 2  more glorious weeks due to COVID-19). I purchased several tshirts to bring back for my friends and coworkers here. They have all marveled at the quality and beautiful and clever graphics.... (my favorite being the cool sheep with the sunglasses) It makes me so proud as a kiwi to give product to people here that represents New Zealand well and from a Kiwi owned company! you guys rock!

Betty


Comment Posted June 2, 2020

Tēnā koutou, I received my tāonga for my handsome Tane today. I love them both! So thoughtfully wrapped up. Love the container the belt is in thank you so much he will love his birthday gifts 

Ngā mihi

Leeanne


Comment Posted May 28, 2020

Hey, received my order this morning. Just great. You guy's rock.
Thanks so much for the extra fast delivery. The T's are great.
I'll be back.

Kind regards
Ian


Comment Posted May 14, 2020

Thankyou Wild Kiwi for goodies received today. The order took less than two weeks to arrive in Brisbane from NZ. I purchased a beanie, jacket and scarf and very happy with the items and there quality Highly recommend as this us my 3rd purchase from this Company

Katrina


Comment Posted via Facebook May 7, 2020

order today receive tomorrow. fabulous service and amazing goods. So pleased I was guided to wild kiwi through otanewainuku trust. encouraging to support those who support the trust. kiakaha

Diane


Comment Posted via Facebook January 24, 2020

Love this brand good quality and excellent prices

Marg


Comment Posted November 9, 2018

Hi,

Can’t wait to get the tshirt.  Bought one while visiting last spring and it’s the most comfy shirt I own!!!

Beate


Comment Posted August 7, 2018

Hi Sarah,

I just wanted to email to let you know the bottle has arrived, and I cannot thank you enough. 

Not only thank you for the fact a new bottle was sent, but for the fact that it was sent so quickly and arrived just as quick. 

I genuinely appreciate all your help, and this kind of great customer service is what makes you guys a brilliant company.

Please pass my compliments onto your manager. 

Kind Regards,

Sherry


Comment Posted via Facebook February 28, 2018

I have bought a few Items of them as a gift to send to Germany and they are great ! The Service is fast and the I am very impressed with the Customer Service !
Good on you Wild Kiwi Clothing !!!

Josie


Comment Posted April 26, 2017

HI Trevor,
I received the jacket you sent me and it is magnificent !
Thank you sooo much. The timing is perfect as it has continued to rain here in northern California (on the coast).
I proudly wear the beautiful jacket and the complements are numerous.
Thank you again Trevor and Wild Kiwi for great customer service and making me a happy Wild Kiwiett.

Best,
Sonia


Comment Posted February 15, 2017

Hi there 

Just wanted to say thank you for your excellent service! I rang and enquired about a jacket yesterday morning. I then placed an order, and the jacket was on my doorstep this morning! Combined with free postage - I'm impressed! The jacket is very good quality too. 

Thanks again,  Kat


Comment Posted October 14, 2016

Hi Wild Kiwi people Thank you so much - my order arrived today and I couldn't be happier. The quality is great as is the fit. Your customer service is outstanding. I will definitely be a return customer.

Gillian. Sydney.


Comment Posted September 14, 2016

Dear Wild Kiwi Team,

I want to thank you for your outstanding customer service in helping me with my return.
I am so happy with the teal micro fleece, it looks lovely and is very warm.
Also for the beautiful hoodie which was also in my package which fits perfectly and I love it!
I wasn’t expecting that at all and I am so grateful for your thoughtfulness
I am looking forward to visiting NZ in March 2017 & if I get the chance I will call in to thank you personally.
 
Many Thanks
Linda


Comment Posted December 3, 2015

Thank you so much for the amazing customer service I received at wild kiwi!!! So happy with my purchases of the wind jacket and rain coat! Will be recommending!! Thanks again,
Bec from Melbourne

Comment Posted October 28, 2015

Many thanks to Claire, for making sure my order got to me in double quick time so I could send it to someone special travelling overseas! And the T-shirt is great...even better than the picture showed.

Lyn


Comment Posted February 27, 2014

You guys are amazing!! I could not believe that my goods arrived today, thanks heaps, I love my jacket and I know my grandson is going to love his All Black shirt for his 4th Birthday!!
Thanks again.

Marg Delore
 


Comment Posted December 3, 2013
Hi ,
I contacted you last Thursday about a broken zipper. Within 10 minutes I had a response requesting my size and delivery address for the replacement. The replacement jacket arrived today.
Thank you for the wonderful customer service! It is greatly appreciated and I have been sharing it with everyone. You have definitely gained a faithful customer.
 
Cheers,
Annika
Comment Posted November 28, 2013
 
Excellent customer service! Thank you.
James McCracken
 
Comment Posted November 27, 2013
You guys are amazing that was quick. I saw the possum t-shirt on “The Block” so searched the net for it and now my family know more about your goods, which they love. I’m only hoping I got the sizing right.  From one excited customer.
I’m amazed at the speed of delivery and the quality of the t-shirts. The sizing looks great.  So I’ve put a plug on facebook and will recommend you to everyone. Thanks again.

Gordon & Tina Walker
Comment Posted November 14, 2013
Fantastic customer service! I ordered a hoodie 6 days ago and it arrived here in Edinburgh, Scotland this morning!
Love my new hoodie. I wore the one I got for Christmas from a Kiwi friend a couple years ago so much it's worn out and desperately needed replaced.
Only problem now is I need to do lots of overtime so I can buy all the things I've now seen on your lovely website!

 
Catriona Twigg via Facebook
Edinburgh, Scotland
 
Comment Posted 24 June, 2013
Hi,
 
Thanks for very good service!!
It's great to deal with companies like yours that take such good care of your customers.
 
Kind Regards
Carina
 
Comment Posted 3 April, 2013
I received my order yesterday, thanks for the great service and I am impressed with the clothing, they look really well made.  I will be back for some more goodies later :)
Cheers
Lorraine
Brisbane - Australia
 
Comment Posted 13 March, 2012
My teal jacket arrived today and its a perfect fit and color! OK now I have 3 a grey and a maroon polar fleece, and a blue jacket (bought in kaikoura in 2008) and now this beauty! Consider me one of your un-paid advertisers!!!
My husband Jin Galr also loved  his jacket and t shirt bought recently!
Thank you so much!!!!

Rachel Kelly 
Albuquerque NM USA
Comment Posted 18 January, 2012
Hi there,
 I just wanted to let you know that my order arrived today and I am very happy with your prompt delivery and fantastic clothing range.  I hope to order more things in the near future!
 
Thanks again
Simone
Wellington - New Zealand
Comment Posted 29 November, 2011
After visiting NZ a few years ago we purchased a Soft shell jacket from yourselves and  we were very pleased with the quality.  I ordered a new one from yourselves online and was very impressed with the way the order was dispatched to the UK .
Would like to say Thank You.
Helen Morgan
United Kingdom
Comment Posted 4 September, 2010
In my dealings with Wild Kiwi I would just like to say that they were not only helpful but extremely friendly. I was in NZ a year ago and have never met so many nice people and I would bet that the Wild Kiwi is full of the wonderful Kiwi people. I live in Idaho in the U.S. and had to call long distance. The person that assisted me did all kinds of checking to find out how I could use my credit card on Pay Pal as it just seemed to want to use my bank account.
Because the jacket is a gift for my husband I didn't want him to see that on our checking account. She made suggestions and helped me immensely. I bought the same jacket in grey while I was in NZ and he has wanted one ever since. Thanks for being so wonderfully helpful and friendly.
Kind Regards
Jeannette
U.S.A
Comment posted 6 May, 2010
"I would have no hesitation in recommending Wild Kiwi. Great Products and prompt delivery. I will definitely be purchasing off your website again."
Thanks
Lyssa
Australia
Comment posted 2 May, 2010
Hi Wild Kiwi
After holidaying in New Zealand in April 2010, I purchased a soft shell jacket from you. My sister wanted one for her birthday so I went to the Wild Kiwi site and purchased one for her. I love the quality of the clothing and the price was great compared to other products that I have seen. The jackets look great on, keep you warm and keep the wet weather out. Congratulations on your range and quality of products.
A very satisfied customer
Taryn Linden
Western Australia
Comment posted on 30 March, 2010
Dear Wild Kiwi
I searched for ages for something a little bit different in t-shirts and polo shirts. I was happy to find the Wild Kiwi web site which was easy to use, the service better than expected and the garments are just as seen on the site. I have received many positive comments. Thank you.
 
Kind regards Vanessa
Sydney, Australia
Comment posted on 12 March, 2010

Hi Wild Kiwi

What great service I received from your company earlier this year.
We had been on a holiday in New Zealand and I had seen and tried on the weatherproof jacket (pink) in Wellington. However, being short of time I thought ok I like this jacket,  I will keep an eye out and get one at another place. Tried at lots of stores, none in my size or colour I wanted. So when we came home to Australia I went on the internet, found your site and ordered the jacket I so liked. No problem with delivery and have had lots of nice compliments wearing it to the AFL football here in cold and wet Melbourne.

Regards Lynne
Australia
 
Comment posted on 13 January, 2009
Hi Wild Kiwi Team,
Just wanted to let you know we received the beannie in the mail on Friday Jan 9th; it is exactly like the one Dani purchased when she was in NZ.
Thanks for the excellent customer service!
Regards,
Sally
Canada
Comment posted on 18 Dec, 2008
 
Thank you for the quick delivery of 2 fleece jackets to u.k. they are lovely, is there going to be an outlet in u.k. in anytime in the future.
Everyone here is asking where they can buy the jackets. great quality and price will be ordering more stuff in the near future.
Thank you
Keith Williams
United kingdom